Home Crime Puppy Scams Increase During COVID-19

Puppy Scams Increase During COVID-19


Yep, It Really is a Thing

By Will Johnson

Messenger Reporter

EAST TEXAS – Over the years, The Messenger Newspaper has covered more than a few scams and con games. A recent report from the Better Business Bureau (BBB), however, indicated a new (at least to this reporter) scam was on the scene – and it involves puppies.

According to the BBB, “In the midst of COVID-19 and shelter in place orders, many are using the extended time at home as an opportunity to bring a pet into their lives. Unfortunately, BBB Scam Tracker data indicates that some consumers who turn to the internet to find their furry friend are being targeted by scammers.”

The number of puppy scam reports during March and April of 2019 was 12. That number has risen to 38 during the same time frame in 2020, an increase of 191 percent. Dollars-wise, the amount of money lost nearly tripled going from $9,152 in March and April of 2019 to $27,250 in March and April of 2020.

“Puppy scams involve consumers purchasing puppies, or other pets, online from a scammer that claims they will ship the dog to them. After paying for the puppy, the scammer may request more funds to take care of shipping issues or other complications. Once the money is exchanged, the scammer and the victim’s money disappear. Victims later realize the pup they purchased never actually existed, and the photos used on the scammer’s website are often taken from other legitimate online breeders,” the BBB indicated.

The BBB report – issued on May 13 – also found scammers were citing “new COVID-19 regulations” as a reason to charge more for specialty crates or to avoid allowing consumers to visit the dog before purchase.

The organization, according to the report, has investigated three pet sales websites, each of which was traced back to the same individual. All the websites were created during the COVID-19 crisis.

“Celia Dachshund Home was created in February 2020, Ashley’s Bengal Kittens in March and Amanda’s Dachshund Home in April. Thus far, BBB has received 10 complaints and Scam Tracker reports against these three websites,” the BBB stated.

To date, the company has not responded any of BBB’s communications and maintains an F rating.

If you are considering bringing a new family member home during this time, use these tips from your Better Business Bureau to avoid puppy scams:

  • Visit the pet before purchasing. Some visits may be possible with proper precautions, such as wearing face masks and maintaining an appropriate distance. If that is not an option, ask to see the puppy over video chat. You can also reverse image search pictures used in ads to see if that photo is used on multiple sites.
  • Avoid wiring money. Scammers will often ask for payment via wire transfer or gift cards. These payment methods are untraceable, and consumers are unable to get their money back if something goes wrong. Use a credit card when making purchases in case a dispute needs to be made.
  • Research the breed. Look around to see what prices your chosen breed sells for. If you find a breeder selling dogs for much lower prices, they could be luring consumers into a scam.
  • Consider local animal shelters. In an effort to prevent overcrowding and relieve stress on the animals, many shelters are looking for volunteers to foster or adopt pets. If you decide to add a new furry family member, check your local shelter first. The Humane Society of the United States can direct you to local shelters.

Will Johnson may be contacted via e-mail at wjohnson@messenger-news.com.   

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